Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of wp.cheasy.finance
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Very comfortable for summer, just what I wanted
Customer
Guter Schnitt
Customer
acorde al anuncio talla color y tela que cae. todo bien.
Customer
Tal cual la foto
a***r
conforme à la description et agréable à porter.
Customer
Spodnie super. Cienki materiał nie elastyczny,lekko karbowany.W pasie gumka. Kolor trochę jaśniejszy niż na zdjęciu.
Customer
Veramente carino e comodo. Ricevuto in tempi brevissimi
A***5
good fit
l***l
Товар отримали досить швидко дружина, задоволена шортами. Я рекомендую цього продавця. Гарний матеріал гарний колір.
a***r
Creo que era de algodón.
Customer
Me gusta mucho,excelente calidad
z***r
מאוד יפה אהבתי
D***o
very good deal
Customer
The pant is comfortable and suitable for singapore weather.
m***r
Muy bonito le quedo muy bien a mi hija es muy como do
C***a
товар получен в соответствии заказа
a***r
buen articulo, exacto a la descripción
1***r
nice
Customer
Good fit , Australia size 16, and nicely made.
Customer
Material is not bad compared to the price
Customer
very nice items, well made, shipped quickly, recomended.
Customer
Light weight great in the heat very comfy and fast del and great price Thank you
Y***z
muy buen material
S***a
Excellent service, fast delivery. Shorts fit absolutely perfectly. I purchased another 3 different colours.
S***a
excellent service, fast delivery
R***n
Really good!
e***y
Muito bonito, material melhor do que eu esperava, escolhi um tamanho maior para não ser transparente
Customer
gostei do material muito bom
Customer
gostei muito do produto. com certeza compraria de novo
Customer
leuke broek met zakken, top goede maat eu
Customer
great fit nice colour
m***a
son comodos para verano
p***r
i daughter like it. thanks
J***r
Girlfriends loves it
Customer
Sizing a bit out. Would choose larger size as fitted quite snug. nice shorts and style though.
Customer
Fit ok. Nice material and comfortable.
Customer
trop grand mais sinon bon article merci vendeur
Customer
ótima compra ! tudo perfeito. Bom tecido, acabamento, fiel à foto. parabéns !
Customer
Viene más corto de lo que parece en la foto