Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of wp.cheasy.finance
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***l
It’s perfect geeeet them
L***r
great pants!!! the fit is very good and the quality is also decent. for the price I can totally recommend it!
Customer
Très bon pantalon et il faut bien prendre une taille au dessus pour pas que ce soit serré au niveau de la taille
Customer
esta muy bonito el pantalón, muy comodo, 10/10 es de muy buena calidad idéntico a la imagen
Customer
hrmosos <3 las medidas son correctas me quedó justito 🧘🏻♀️
m***r
doesn’t look entirely like photo but fits nice and I like the quality. for some reason my button came sewn?
m***h
No es tan idéntico en el color de la tela pero no deja de ser increíble, los bordados son en tonos rosas, trae el mismo corazón en el bolsillo trasero, la tela es un poco más oscura, el pantalón es realmente cómodo igual que la tela. Respecto a la talla, yo me pedi una más grande que mi talla normal (talla M pedi) lo que provocó un efecto más baggy así que podrían guiarse de eso, solo queda un poco largo pero nada más :3
U***r
Very nice, quality is decent. Button hole came sewn, can’t actually put the button in it but I just made one. Definitely size up, I wear 27 inch waist (size 4/small) but I sized up and it fits great
Customer
It’s actually so gorgeous omg
T***M
Trop beau mais il faut faire le trou pour le bouton soit même
L***u
Really happy with these jeans, super cute:3
U***r
This item is exactly like the picture, I really love this!!
Customer
i love the material so much and they fit perfectly the only this is you gotta cut the hole to your button but that’s not that big of a problem
A***i
Bien
J***l
it’s really cute, the button hole is sewn together but other than that it’s cute
Customer
the jeans r really cute , since there was no hole to put the button in i just cut it myself
C***a
De muy buena calidad, suave, costuras rosadas y buen color. Yo soy talla 38 en Chile y soy ancha de caderas y pequeña de cintura y me quedo perfecto, mido 1,63 y me quedo debajo del ombligo, no toca el suelo. ( ´;ﾟ;∀;ﾟ;) Hay que cortarle el orificio del botón eso sí.
P***s
I love these pants they’re now my favorite pair. I originally got them in a medium sizing up thinking they would run a bit small, but turns out they run pretty big so make sure to size down if you want them to fit you well.
W***a
Super cute kinda weirdly cuffed at the bottom but not to much , definitely true to size I’m 5’2 and 146 pounds and I got a large and it fits just right
9***r
I love ittt
f***r
Igual que en la imagennnnn bello. Lo único que me molesta es que el corazón de atrás es un estampado plástico y no un bordado o parche
S***r
It’s pretty good but there is no hole for the button. Other then that it’s fine
Customer
bem melhor do que eu esperava, material bom, costura é rosa achei um charme, vestiu mt bem
a***r
gefällt gut sehr schön
K***n
It is a very cute product and the shipping wasn’t bad but the buttonhole was stitched up so I had to manually make a hole. But other than that I would recommend the product
T***a
Le pantalon est jolie comme dans la photo
E***r
Stan idealny, szybka wysylka i jakość bardzo dobra
L***y
i love these jeans so much theyre like my goat i swear theyre so good
Customer
I’m absolutely in love with this product 😍 just long enough and comfy material. great quality too 😃 I highly recommend this 😁💯
Customer
es hermoso el jeans, mejor calidad de lo que esperaba
S***n
Very nice, size is good
L***g
The pants fit so nice and it’s the perfect baggy fit if you size up a little. I’m 4’10 and they’re pretty long on me but it still fits nice around my waist
Customer
I love it, its really big and i like that, the only thing is that Im a little bit smaller so its like a little bit large but not a big problem
L***y
Love it but it’s smaller at the waist
L***n
AMAZING!! honestly one of my favourite pants of all time i’ve ever gotten!
Customer
все нормально, якість непогана, кармани великі. брала М на 173/48, в цілому задоволена. але не зрозуміла, чому не зробили дирку для ґудзика, пришлось різати самій.
Customer
muito boa, bem bonita, mas o buraco do botão veio fechado, mas nada que uma tesoura bem afiada não resolva. (>-<)
U***r
Why is the button not going through?