Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of wp.cheasy.finance
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***s
un morado muy diferente a los demás, es un morado Oscuro pero brillante. esta muy bonito 🥰🥰🥰
5***r
מעלףףףף
V***z
El color que compré fue bright fuchsia y es un tono muy llamativo, me encantó
A***a
Really nice shorts
7***r
Amazing fit body looks amazing deffs enhances your behind like wowwww
n***r
super comfy!! They fit well 🙂 (I’m 170 cm and chose size S) colour is super cute >:)
a***r
loved and bought in almost all of the colours and bought matching crop
Customer
great colour and material super fast delivery. ordered small i think this was put in a small bag but actually large or medium.
N***e
Me encanto! Hace un glúteo hermoso, el color es tal cual! Igual a la tela de dfne
m***r
Precioso el color y queda muy bien
W***r
I love these shorts. I ordered another 2 pairs. They fit fantastic. They are soft. They honestly fit better than the bigger brands. Definitely recommend. True to size.
5***r
Most flattering out of the colours
r***l
queda super bien les recomiendo comprar una talla menos de su talla porque esta tela con el tiempo se hace grande
C***s
Yall get them!! When I tell you it snatches you up!!! And the quality feels so soft and durable. Do your true size or maybe go up one.
J***o
Me encantó
a***r
amazing bought these in 3 different colours but want all the colours. the strap is nice and comfortable also
W***r
The quality from this shop is amazing. True to size. The material is so nice and soft but also really stretchy and hugs just right. I’ve purchased twice from this shop and definitely going to purchase again in the future!
S***y
Perfect fit! Love the color!
Customer
Super blanco queda muy lindo puesto 10/10
3***r
Excelente producto y comunicación con el vendedor, lo recomiendo
A***e
the best shorts ever i love the colour
Customer
muy buena calidad
U***r
Amazing
Customer
qualidade muito boa e a cor é mais linda ainda pessoalmente, modela bem o glúteo recomendo
Customer
queda súper bien, buena calidad, no se trasluce, tengo el mismo en talla XS, siento que apreta de más así que pidan su talla de siempre
j***r
Parfait taille très bien et ne serre pas le ventre
h***u
Not see through at all unlike temu and shein
Customer
lo recibi muy rápido, la calidad es excelente, la tela gruesa.
d***r
Super flattering
Customer
Precioso, me encanta, tela muy suave y se ajusta perfecto. Mido 1.65 m, soy ancha, pedí talla L y me quedó muy bien.
r***l
Se ajusta perfecto, con de cintura baja y les recomiendo pedir una talla menos ya que con el tiempo se hacen amplios
V***a
Me encanta la calidad se siente increíble
C***r
Igual al de la foto! Muy lindo material
7***r
Muy buena calidad, estira y se amolda muy bien, me encantó. Mido 106 cm de Glúteo, mido 1.65 cm de altura, la talla grande me quedó muy bien.
Customer
It’s soo so soooo good
V***z
El short es perfecto
E***r
Se ciñe perfecto y realza la figura
e***r
It is super cute- I love the histello brand on here the most!!!
S***e
Such a pretty colour and waist band fits great
M***e
10/10
Customer
super good. true to size. size S i’m 75C, 159cm, 57kg. bit tight on the thighs if you have big quads.
K***e
They don’t have the dyfne logo buttttt they look and feel the exact same as my dyfne shorts. I definitely recommend for a cheaper and same quality purchase!
7***r
Love this brand and everything I got!
Customer
looks just like defyne
S***n
Shipped faster than expected. Very similar marierai to shorts I’ve purchased on Amazon for much more.
C***s
Qualidade surreal, tecido excelente! Voltarei a comprar com certeza! Tenho 1.62 de altura e 57kg, achei um pouco apertado mas dá pra usar.
N***e
Muy bonito el color, buena medida
Customer
Item was nog sneller binnen dan aangegeven, het is van een lekker dikke stof. Fijne kwaliteit
E***a
Perfect, dupe!
Customer
The quality is amazing. The size is correct , the colors are really good. Shopping was fast. NO LOGO ordered NO LOGO received. GREAT JOB HISTELLO !!
v***z
perfetto bellissimi fanno un fisico pazzesco
S***l
I love everything about these, the color is just as pictured and quality of fabric is wonderful. They’re awesome, the size is normal, not sized small. I’m really happy with these.
U***r
Love the fabric and quality of the shorts but they are not low waisted. They fit more high waisted
C***d
These are the best shorts! Choose Histello and you won’t go wrong
Customer
te amolda bien bonito el cuerpo, no transparenta y la tela es muy buena, perfecta para hacer ejercicio
a***r
Colour is very vibrant! Fit super good and they are very comfy!!!!
a***r
loveee, fit so nice. my favourite from here shape wise so far
g***r
Nunca había comprado por esta app, pero esta está bella peso 48kg pedí la talla xs y me quedó exacto, el color está divino sin duda lo vuelvo a pedir en más colores!!! La entrega tardo justo lo que indicó
R***r
Perfect
Customer
Perfecto. Muy buena calidad y súper cómodo. Hace buena forma.
Customer
AMAZING! i love these. they’re not see-through at least in the black color. they make your butt look really good
C***r
igual a la imagen, hace muy buena figura y son durables
C***d
Histello shorts are the best! Not super high waisted. They hit about belly button height which is how I like them. I’ve got them in several colors. Coffee color is more of a milk chocolate color I’d say
E***a
Perfect!!!!
Customer
These shorts have no logo but I love them and idc about a logo when it’s under $10
A***a
Maravilloso
G***y
Perfeito! Cumpriu minhas expectativas
A***r
My favourite. Best quality and very satisfied
f***r
Siempre feliz con mis compras, todo increíble
G***x
My size: 5’10 135lbs waist: 25inc Hips: 40. Boob 32B. I took the bra small and short medium. Sizing perfect. Quality of the tissu GIRLLLS ✨✨ take bigger than too small
Customer
Have bought from this store many times and everything is such good quality, nice thick material. Definitely purchase! It is a dupe for other brands without the lo go.
A***r
This is literally a BBL in shorts. I was stunned. Super flattering, thick material. Would purchase these again in other colours! Being white you can see your undies but that’s easily fixed with nude underwear.
Customer
This is my 5th pair of shorts from this store and I absolutely love them all. Such good quality fabric and fit amazing and look so good on. I am an au 8 and size small fits perfect. Fast shipping also. I love this store!!